About this webinar

In a world where people have one-click access to any number of choices from which to buy, the need to differentiate based on the customer experience has become paramount. One of the keys to satisfying customers is being able to set the right expectations and delivering what was ordered at the time it was promised. Yet many customer service organizations still don’t have the visibility to reliable promise dates or can address challenges that put order quantity and/or delivery dates at risk.
Learn how Decision Intelligence delivers true promise availability dates to customer service organizations to get the customer relationship started on the right foot. Learn how real-time information and the ability to automatically correct risks to orders is enabling organizations to address problems before they can ruin your customer relationships.

Duration - 42 Minutes




TC Baker headshot   

TC Baker

Solution Engineering
at Aera Technology

alexander killian headshot   

Alexander Killian

Sr. Product Marketing Manager,
at Aera Technology