---
title: "Scaling Decision Intelligence Success: Delivering Sustained Value Over Time"
description: Discover the key pillars for a successful Decision Intelligence initiative with insights from Aera Technology's global head of customer success. Learn how to scale and deliver sustained value over time.
---

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# Scaling Decision Intelligence Success: Delivering Sustained Value Over Time

About this session

Ram Krishnan, global head of customer success at Aera Technology, shares the four pillars of a successful Decision Intelligence initiative: a strategic roadmap, organizing for scale, creating a decision-making Center of Excellence, and continuous enablement. We'll explore why these four attributes are crucial to a successful AI transformation.

 

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